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Common Questions
How can I place an order on the website?
There are many ways for you to place an order 1. Place an order on the website
a. Choose the product you wish to purchase.
b. Add the chosen product to your cart.
c. Click on "Check Out" to proceed with the order.
d. Enter your personal details and re-check your order.
e. Once all your details are filled correctly, click on "Continue" to proceed to payment details.
f. Choose your desired payment mode and click on "Continue To Payment".
g. If you choose to pay online, fill your payment details and click on "Complete Order."
2. Call our customer care team to place an order. 1.The number is +918917892891
What is your return policy?
Homie Skin Science can accept any return only if the product is damaged, wrongly delivered, or is defective. In such cases, the product should be in an unused and undamaged condition. The product should be in its original packaging & with the product invoice as well. Other than that, we follow a no-return policy for all our products once they are delivered.
What are the various Payment options available?
We use 100% secure payment gateway service through Razorpay where you have multiple safe payment options like Paytm, Debit or Credit cards, Paypal, Netbanking or Wallet money.
When can i Expect my Order?
Delivery usually takes 4 to 6 working days after acceptance of an order. Delivery times are influenced by product availability, geographic location of customers, customers shipping destination and the courier partner's time-to-deliver in customers location.
How can I track my order?
You can track your order by logging into your Homiecare.in account using your unique order/tracking ID. For any further information, you can contact our customer support team on +918917892891
How are the items packaged at Homiecare.in ?
Homie Skin Science has put in the best possible efforts to ensure that all products are packaged sustainably. The packaging involves the usage of glass jars with aluminium lids and recyclable PET which are further packed in recyclable Corrugated boxes .
Can I order sample products first?
U nfortunately, we do not provide a sample of our products.
How can I decide which product is right for me?
You can call our customer support team at +918917892891. We will be delighted to recommend you the most suitable product keeping in mind all your skin and hair concerns.
Can I Change the address on my order?
Yes, after placing an order on Homiecare.in, you can update your shipping address at any time prior to the actual shipment of your order — Homie does not allow you to update your shipping address once your order has shipped. Just Contact us on +91-8917892891 through call or WhatsApp or email us on care@homiecare.in
What Is Order ID?
Order ID is the unique order number that gets generated when you place an order on our website.
How will the refund be given?
The amount to be refunded will be transfered to the same payment mode through which the payment had been made by the customer. It takes 5-7 business days to the refund to reflect in the customer's account as per the bank policy.
How to cancel my order?
You can call our customer support team at +918917892891 or can log in to your Homiecare.in account and cancel the order. The order cannot be cancelled, once dispatched
How do I contact your team for support?
You can call or WhatsApp your concern to us on +918917892891 to get in touch with our customer support team.
What Ingredients do you use?
Homie Skin Science uses a plathora of natural ingredients and herbs into making it's products. Since the products are concern specific their ingredients differ depending on the concern they target and what works best in that area. However, certain ingredients like Black rice extracts, rosemary, Aloe-vera, Turmaric, Sandalwood, Mint, Tulsi, Orchid extracts, Oils form different sources, etc are largely present in majority of our products.
I Have an Ingredients Question.
We are often asked questions about the ingredients we use in our products. Afterall, it’s only natural to care about the products you use at home and put on your body. We have already Mentioned details regarding all Ingredients we use in our products on our websites and On Labels Further more We’re committed to providing you with answers to why we use certain ingredients, what they do and whether they are safe Just Contact us on +91-8917892891 through call or WhatsApp or email us on care@homiecare.in
What if any item is out of stock?
Homie Skin Science always tries to update the product inventory before an item going out of stock and leaves minimum room for the product to go out of stock. If your desired product is out of stock, kindly check in a few days or call our customer support team at +918917892891 for an update.
How do I request products for press coverage
Hey there,
We're so glad you're interested in Covering Homie’s Products. If you would like Cover our products via your platform. Please send us a mail with your proposal at pr@homiecare.in. If a partnership would be a good fit for both Homie and your brand, we'll be in touch shortly.Thanks again, we look forward to hearing from you and checking out our products
Do Discount codes works on all products?
Yes all Discount codes are side wide valid and can be used above specific cart value.
Do you test these products on animals?
No, none of our products are tested on animals. As a brand, we have shown constant trust in the chastity of nature's creations, that is why all our products are clinically tested and are 100% cruelty-free.
Why should I choose Homie Care?
Homie Skin Science has been proudly presenting products that are concern specific. Without tampering with the quality, we keep the products extremely affordable for every pocket. We believe in guiding and protecting our customers via our chemical-free and natural skincare and hair care products that proudly stand organic and unadulterated.
Do you use preservatives?
No, all our products are free from harsh chemicals. We only use natural preservatives like sodium benzoate and potassium sorbate, which are safe and protective
What makes Homie Skin Products unique?
Homie Skin Science believes in making products for every skin type and concern irrespective of gender and other aspects. Our products are fashioned keeping in mind that every one should be able to afford quality skincare and are easy on their pockets instead of craving extreme profits. Our products are eco-friendly, natural, concern oriented, effective and affordable, making us a consumer's trusted choice.
Are your products Eco-Friendly?
Yes, all our products are eco-friendly. We use glass jars or reclyable and reusable plastic for all our products. The products are further wrapped in jute bags and are delivered in cardboard boxes